For the complete documentation index, see llms.txt. This page is also available as Markdown.

Text Settings

Use Text Settings to customise the instructions and messages shown to end-users during Hosted KYC.

This section allows you to edit the titles and subtitles displayed across the hosted onboarding pages, helping you make the journey clearer and more aligned with your product language.

Why Text Settings matter

Clear instructions help end-users understand what to do and reduce confusion during onboarding.

Use Text Settings to:

  • explain what the user needs to prepare

  • guide the user through the next action

  • make the journey feel more consistent with your brand tone

Update the displayed text

  1. Open the Hosted KYC configuration you want to update.

  2. Go to Edit User Instructions.

  3. Edit the titles and subtitles for the relevant sections.

  4. Save your changes.

Reset to the default text

If you want to remove your custom wording, you can reset a section back to the default text.

This is useful when:

  • you want to start over with simpler wording

  • a custom message is no longer needed

  • you want to return to the standard Hosted KYC wording

Best practices

To keep the journey easy for end-users:

  • keep messages short and action-oriented

  • use plain language

  • avoid technical terms where possible

  • tell the user exactly what they need to do next

  • mention any requirements early, such as preparing a passport or using a mobile phone

Last updated

Was this helpful?