Text Settings
Last updated
Was this helpful?
Use Text Settings to customise the instructions and messages shown to end-users during Hosted KYC.
This section allows you to edit the titles and subtitles displayed across the hosted onboarding pages, helping you make the journey clearer and more aligned with your product language.
Clear instructions help end-users understand what to do and reduce confusion during onboarding.
Use Text Settings to:
explain what the user needs to prepare
guide the user through the next action
make the journey feel more consistent with your brand tone
Open the Hosted KYC configuration you want to update.
Go to Edit User Instructions.
Edit the titles and subtitles for the relevant sections.
Save your changes.




If you want to remove your custom wording, you can reset a section back to the default text.
This is useful when:
you want to start over with simpler wording
a custom message is no longer needed
you want to return to the standard Hosted KYC wording
To keep the journey easy for end-users:
keep messages short and action-oriented
use plain language
avoid technical terms where possible
tell the user exactly what they need to do next
mention any requirements early, such as preparing a passport or using a mobile phone
Last updated
Was this helpful?
Was this helpful?