> For the complete documentation index, see [llms.txt](https://docs.uqudo.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uqudo.com/docs/kyc/readme/customer-portal/create-a-support-request.md).

# Create a support request

1. Please login to the uqudo portal at <https://portal.uqudo.com>. If you don't have an account, reach out to your uqudo sales representive.

2. Press "Support" on the left menu bar.<br>

   <figure><img src="/files/qjs8crOevRPWIcGRDkSN" alt=""><figcaption></figcaption></figure>

3. Press "New Support Ticket".<br>

   <figure><img src="/files/vCqtjq05CPlDEePD3LSE" alt=""><figcaption></figcaption></figure>

4. Submit your support request. <br>

   <figure><img src="/files/adfkWWZ84W4uuvi72HtQ" alt=""><figcaption></figcaption></figure>